COMPANY DESCRIPTION

Paradigm eDiscovery Solutions specializes in delivering sophisticated eDiscovery and legal technology solutions to law firms and corporate legal departments. Our services include comprehensive discovery processes such as Data Preservation, Forensic Data Collection, Data Processing, Data Hosting, Document Review, and Document Productions. We leverage AI to make our clients more efficient throughout the discovery process – from early case assessment to production.

We have extensive experience handling complex compliance and international discovery projects for federal agencies and private sector clients in industries including energy, oil and gas, and pharmaceuticals. Partnering with corporate legal teams and law firms, Paradigm is committed to offering efficient, tailored solutions for every discovery project.

ROLE DESCRIPTION

This is a full-time, on-site role based in Houston, TX, for an Inside Sales Representative. You will be the first point of contact for prospective clients – law firms, corporate legal departments, and federal agencies – introducing them to Paradigm’s eDiscovery and legal technology services and guiding them through the early stages of the sales process.

This role is primarily in-office Monday through Friday, 8:00 AM – 5:00 PM. Remote flexibility may be available after established performance milestones are met and trust is built.

You don’t need to be an eDiscovery expert on day one – but you need to be hungry, organized, client-obsessed, and eager to learn a specialized and growing industry. Our clients ask us to solve impossible problems – and we relish the expectation. The right candidate will carry that same energy into every call, email, and conversation. Some of our team has been here since day one -16 years and counting- because this is the kind of place where the right people thrive. If you think you’re one of them, we want to hear from you.

RESPONSIBILITIES

• Conduct targeted outreach to prospective clients via phone, email, and LinkedIn to generate qualified leads and schedule introductory meetings
• Build and maintain a healthy sales pipeline, consistently hitting weekly and monthly activity targets
• Lead initial client conversations to understand their litigation support and eDiscovery needs, and effectively position Paradigm’s solutions
• Coordinate with senior leadership and project managers to move opportunities through the sales cycle
• Maintain accurate and up-to-date records of all client activity and pipeline status in CRM
• Assist in preparing proposals, pitch decks, and sales collateral tailored to prospect needs
• Support coordination of client demos, follow-ups, and onboarding handoffs
• Identify upsell and cross-sell opportunities within existing client accounts
• Stay current on eDiscovery industry trends, legal technology developments, and the competitive landscape
• Represent Paradigm at industry events, networking functions, and webinars to build relationships and visibility
• Collaborate with the team to share market intelligence and continuously improve outreach strategies

QUALIFICATIONS

• 1-3 years of inside sales, business development, or client-facing experience – legal tech or professional services a strong plus
• Bachelor’s degree preferred
• Strong verbal and written communication skills – you can explain complex concepts simply and make people feel heard
• Self-motivated and highly organized, with the ability to manage multiple prospects and priorities simultaneously
• Comfortable making cold calls, doing research, and handling rejection without losing momentum
• Client-first mindset – you go the extra mile, anticipate needs, and take pride in every interaction
• Comfortable leveraging AI tools to improve outreach efficiency and sales performance
• Familiarity with CRM platforms, Microsoft Office Suite, and LinkedIn Sales Navigator
• Interest in the legal industry, eDiscovery, or litigation support is a significant advantage
• Integrity and professionalism non-negotiable – you represent Paradigm in every client touchpoint

WORK SCHEDULE & LOCATION

• Full-time | Monday – Friday | 8:00 AM – 5:00 PM
• On-site: Houston, TX
• Remote flexibility available after performance milestones are met

HOW TO APPLY

• 📩 Email PKennedy@Paradigm-es.com directly with a copy of your resume.